Frequently Asked Questions

Get answers to common questions about Color Retouch.

We recommend Color Retouch for 4–8 weeks of regrowth. Scheduling within this window ensures the best match and seamless blending; earlier or later visits may require adjustments.

Coverage depends on gray density and hair texture. Most clients achieve reliable root coverage with a single-process retouch, though very resistant grays may need slightly longer processing or a customized formula.

No—this service is designed to match and refresh your existing color at the root, not to significantly lighten or darken the overall shade. For major color changes, book a full color service.

Appointments usually take 45–75 minutes depending on hair length, texture, and required processing time. Your stylist will confirm timing during the consultation to fit your schedule.

Color Retouch targets root regrowth only and won't refresh mid-length highlights or balayage. If you need tone adjustment between services, ask about a gloss, toner, or shadow-root technique.

Use sulfate-free, color-safe shampoo and conditioner, limit washing to preserve color, protect hair from heat and sun, and schedule touch-ups every 4–8 weeks for optimal consistency.