Frequently Asked Questions

Get answers to common questions about Mask.

Our Mask deeply hydrates, purifies, and replenishes hair and scalp. It restores moisture, repairs damage, and improves manageability while protecting color and strengthening strands. The treatment complements cuts, chemical services, or simple maintenance routines.

Yes. The Mask is formulated to support hair post-chemical services by restoring moisture, sealing cuticles, and reducing breakage. It helps maintain color vibrancy and minimizes damage when applied by our professionals immediately after color, lightening, or smoothing treatments.

Typically the Mask add-on takes 10–20 minutes, depending on hair length and condition. Your stylist may allow extra processing time for intensive formulas or combine it with other services, so plan accordingly when scheduling back-to-back treatments.

Absolutely. The Mask is designed as an add-on to complement haircuts, color, and styling services. It enhances results by improving texture and manageability. Mention your intention when booking so we allot time and the appropriate formulation for your hair needs.

Frequency depends on your hair’s condition: every 2–4 weeks for damaged or chemically treated hair, and every 4–8 weeks for maintenance. Your stylist will recommend a personalized schedule based on texture, porosity, and styling habits.

Products are professional-grade and generally safe, but allergic reactions or sensitivities can occur. Inform us of allergies or scalp issues during consultation. We can patch-test or select alternative formulations to ensure a comfortable, effective experience.